To successfully process payments at the easybox, ensure that:
Your card balance covers the amount you need to pay.
If you want to pay with a different card than the one you tried initially, we recommend that you restart the process of collecting the parcel.
You have activated the contactless payment option.
You keep the card close to the payment device (POS) for more than 5 seconds. You could also try using the card insertion option if you can’t make a contactless payment.
If you’ve tried the above options but payment is still not accepted, we encourage you to contact us via our Call Center number (+36 1 374 3890) or trhough email ([email protected]).